Delivery times and Postage costs
Delivery times for the UK are normally 1-2 working days.
Please see our postage section.
We want you to be totally happy with you purchase, if not you can return it to ourselves for a refund or exchange. Please see our Returns policy for full details.
Pricing and Payment
All prices are in sterling and exclude VAT at the standard rate (20%) which will be added at the point purchase. When ordering you must state the correct card holders details including address, these details are checked for security reasons and any mis-match in details may cause a delay.
Credit card security
We use WorldPay to process our on-line orders, WorldPay is one of the leading payment service providers allowing transactions to be processed securely in line with PCI DSS compliance. This is probably the most secure credit card payment method available, using all the latest encryption methods. Your credit card details are not stored on any servers or computers.
Accuracy of website
We aim to keep all pictures and product descriptions up to date and as accurate as possible, however we have to rely on the manufacturers and suppliers to provide the correct information to ourselves. Van-Fit Direct do try and clarify information provided is correct but occasionally due to manufacturers product development changes to a product can occur. Where a weight is given for a particular product this is the weight quoted by the manufacturer and we cannot guarantee its accuracy. If any product we supply is different from the description given we will of course refund or replace.
Offers, Coupons & Discount
Offer cannot be applied retrospectively.
Compatibility and Fitment
Many of the products we sell require knowledge on how to fit it and its compatibility with other parts. We are here to offer any technical help via email or the telephone if required if you are unsure. Van-Fit Direct advises that if you are unsure on how to fit any part and set it up correctly that you seek the help of a qualified mechanic. Failure to fit the correct compatible part and/or to fit that part correctly could lead a serious injury or accident.
We operate as an ethical, customer focused business and make every effort to ensure a positive experience in dealing with our customers. We know that you have a choice, and appreciate that you choose us.